We use the delivery services of DPD.

 

How soon can I expect delivery?

For each product, the estimated delivery time is displayed. For items that are in stock, you can expect the following delivery times for orders placed before 16:30h CET/CEST:

• The Netherlands: next day delivery
• Germany: within 1-3 business days
• France: within - 2-4 business days
• UK: within - 2-5 business days

The expected delivery time starts after we received your payment. The daily deadline (on working days) for dispatching orders is 15h30.

We only ship to the United Kingdom and countries that are part of the European Union. We can't deliver to the Channel Islands or the Isle of Man. Note: we don't deliver to the following Channel Islands: Alderney, Guernsey, Jersey, Sark and Herm.

Orders can be dispatched to Ireland. The shipping costs are £15,-. Orders can only be placed by e-mail to info@mizzo.com. 

Due to external circumstances the lead time might be longer. In that case a different lead time is published on the article's page. 

For more info regarding the delivery of your order, please contact our customer service department by e-mail at info@mizzo.com.

 

Can I track the status of my order?

At the time of shipping you will automatically receive a Track and Trace code via email, enabling you to check the status of your order and the package's location.

 

Who delivers my order?

All deliveries are made by DPD. The delivery will be on the day indicated, at the specified shipping address. Tip: You can have your order delivered to your work; that way you can be sure that you will receive it quickly.

 

Can I make a delivery appointment?

You cannot make a delivery appointment because it depends on the DPD driver's route.
As soon as the delivery is planned by your local depot you'll be informed by e-mail, receiving a date and time frame.

 

How much are the shipping costs?

 

We charge the following shipping costs:

• NL & Belgium: €4,95 standard shipping costs, free shipping for orders of €50,00 and up.
  
  
• Germany: €5,95 standard shipping costs, free shipping for orders of €50,00 and up.
  
  
• France: €6,95 standard shipping costs, free shipping for orders of €100,00 and up.
  
  
• UK: £5,95 standard shipping costs, free shipping for orders of £70,00 and up.

Orders can be dispatched to Ireland. The shipping costs are £15,-. Orders can only be placed by e-mail to info@mizzo.com.